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Jobs Available:

Hostel Manager/ Receptionist

Utila, Bay Islands

Summary

The Hostel Manager/ Receptionist provides general assistance around the hostel by working at the front desk, and bar management maintaining the facility and grounds.

This is a full time position based at our Utila, Honduras hostel location.

On-site housing provided (optional).

Responsibilities:

  • Welcome, register, orient and oversee guest hostel stays.
  • Take individual and group reservations by telephone, e-mail, whatsapp, social media and an online booking system.
  • Responding to and resolving guest inquiries, issues, comments and feedback.
  • Work behind the hostel bar and oversee bartending staff.
  • Proficiently operate our property management system. (Registering guests, balancing shift payments etc)
  • Provide information about the hostel and the local area to guests and visitors.
  • Assist in the planning and implementation of special events and gatherings.
  • Other duties as assigned by management.

Skills/Qualifications:

  • High school diploma or equivalent
  • Customer service experience preferred
  • Experience handling cash and recording sales transactions preferred
  • Must enjoy working with the public and be able to professionally handle guest issues, conflicts, or emergencies that may arise.
  • Excellent oral communication and organizational skills
  • Ability to work effectively in a collaborative, team environment
  • Demonstrated ability to work effectively without immediate supervision
  • Ability to multi-task efficiently
  • Hostelling experience preferred
  • Must be willing to work evenings, weekends, and holidays as schedule requires
  • Computer literacy required.
  • First Aid and CPR certification preferred; training and certification may be provided
  • Speaks english and spanish.

We are searching for committed, proactive and fun staff  who would enjoy work in an exciting, fast-paced environment.Fill in the form to apply for our job vacancies. 

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